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frappe

frappe/crm

Open-source CRM for sales teams built on the Frappe framework, with unlimited users, kanban pipelines and call and WhatsApp integrations.

Open-source alternative to:SalesforceHubSpot CRMPipedrive

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Last commit
yesterday

What is it?

Frappe CRM is an open-source customer relationship management tool aimed at sales teams. It covers core CRM work such as managing leads and deals, tracking activities and tasks, and following progress through pipeline stages. The project states that it supports unlimited users.

Each lead or deal has an all-in-one page that gathers activities, comments, notes and tasks. Teams can track deals on a drag-and-drop Kanban board, and build custom views with filters, sorting and columns. Email templates and call logs are included.

The app is built on the Frappe framework with a Vue-based interface using Frappe UI. Built-in integrations include Twilio and Exotel for calls with recording, WhatsApp messaging through the Frappe WhatsApp app, and ERPNext for invoicing and accounting. It can be self-hosted with a deployment script or Docker Compose, or run on Frappe Cloud.

Key features

  • 01Lead and deal pages consolidate activities, comments, notes and tasks in one place.
  • 02Drag-and-drop Kanban board for tracking deals across pipeline stages.
  • 03Custom views with filters, sorting and columns.
  • 04Built-in Twilio and Exotel calling with call recording.
  • 05WhatsApp messaging via the Frappe WhatsApp integration.
  • 06Optional ERPNext integration for invoicing and accounting.

Use cases

  • Small and growing sales teams that need a simple CRM without per-seat pricing.
  • Teams that want to customize CRM workflows and fields on an open-source base.
  • Businesses making calls through Twilio or Exotel who want logs and recordings in the CRM.
  • Companies already using ERPNext who want sales data connected to invoicing and accounting.

Quick start

  1. 1

    Download the docker-compose.yml file from the README

    wget -O docker-compose.yml https://raw.githubusercontent.com/frappe/crm/develop/docker/docker-compose.yml
  2. 2

    Start the containers in the background

    docker compose up -d
  3. 3

    Open the CRM at http://crm.localhost:8000/crm and log in with the default credentials from the README

Things to know

  • Licensed under AGPL-3.0, a copyleft license that requires sharing modified source code when offered over a network.
  • The README lists the develop branch as unstable (future v2.x), so use the main v1.x branch for stability.
  • The Docker setup uses default credentials (Administrator/admin) that you must change.

Topics

FAQ

What is crm?
Open-source CRM for sales teams built on the Frappe framework, with unlimited users, kanban pipelines and call and WhatsApp integrations. Frappe CRM is an open-source customer relationship management tool aimed at sales teams. It covers core CRM work such as managing leads and deals, tracking activities and tasks, and following progress through pipeline stages. The project states that it supports unlimited users.
Is crm free to use? What license does it have?
crm is open source under the AGPL-3.0 license. Check the license terms before using it in commercial products.
Is crm still maintained?
Actively maintained. The last commit to crm was on Oct 20, 2026.
What can I use crm for?
Small and growing sales teams that need a simple CRM without per-seat pricing. Teams that want to customize CRM workflows and fields on an open-source base. Businesses making calls through Twilio or Exotel who want logs and recordings in the CRM. Companies already using ERPNext who want sales data connected to invoicing and accounting.
How do I install crm?
Download the docker-compose.yml file from the README: wget -O docker-compose.yml https://raw.githubusercontent.com/frappe/crm/develop/docker/docker-compose.yml Start the containers in the background: docker compose up -d Open the CRM at http://crm.localhost:8000/crm and log in with the default credentials from the README
Where can I get crm?
The source code and installation instructions are on GitHub: https://github.com/frappe/crm

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