Open-source helpdesk ticketing system built on Symfony and Backbone.js for handling customer support tickets, mailboxes and a knowledge base.
2 alternatives
2 best open-source alternatives to Freshdesk (2026)
Looking for a free, open-source alternative to Freshdesk? These 2 projects can replace it. Each one passed our quality screening and is explained in plain words, so you can compare stars, license and maintenance at a glance.
Quick comparison
| Project | Stars | License | Last commit |
|---|---|---|---|
| uvdesk/community-skeleton | ★ 19.6K | OSL-3.0 | last month |
| zammad/zammad | ★ 6.1K | AGPL-3.0 | yesterday |
19.6K+2 this week562CSSOSL-3.0Updated last month
Zammad is a web-based, open-source helpdesk and customer support system that brings email, chat, phone and social media inquiries into one place.
6.1K+30 this week1.1KRubyAGPL-3.0Well maintainedUpdated yesterday
FAQ
- Is there a free, open-source alternative to Freshdesk?
- Yes. The most popular open-source alternatives to Freshdesk on Repolode are community-skeleton, zammad.
- Which Freshdesk alternative should I choose?
- community-skeleton has the most GitHub stars and is released under OSL-3.0. Compare the license and last commit of each option in the table above before choosing.
How this list is made: AI reads each project's documentation to match it with products it can replace, every project passes our quality screening, and the list is ranked by GitHub stars. Stars updated Nov 6, 2026. How Repolode works